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Send Campaign Emails From Your Own Mailbox

Learn how to connect your Google or Microsoft 365 mailbox to Access Automate Outreach so campaign emails send from your own address, with replies landing directly in your inbox.

Written by Terence Cassidy

Access Automate Outreach now lets you connect your own Google or Microsoft 365 mailbox so that campaign emails send directly from your address. Candidates receive a genuine email from you, replies come back to your inbox, and your email deliverability builds on your own domain rather than a shared sending pool.


How It Works

Once your mailbox is connected, all campaign emails in your sequences are sent from your name and email address. The emails appear in your Sent folder just like any other message you send - candidates see a real message from you, not a generic service address.


Key Benefits

  • Emails come from your own name and address, making outreach feel personal and genuine.

  • Replies from candidates land directly in your inbox, keeping conversations in one place.

  • Your email reputation and deliverability are tied to your own domain, not a shared pool.

  • Sent emails appear in your Sent folder for easy reference.


Protecting Your Inbox

If your mailbox disconnects for any reason, Access Automate Outreach automatically pauses any active sequences that use it. You'll be prompted to reconnect with a single click, preventing emails from attempting to send through a broken connection and protecting your domain reputation.

⚠️ Important: If your sequences are unexpectedly paused, check whether your mailbox connection needs to be refreshed. Go to your mailbox settings and reconnect your Google or Microsoft 365 account.


Supported Providers

  • Google (Gmail / Google Workspace)

  • Microsoft 365

For setup instructions, visit the Help Center or contact your Customer Success Manager.

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