The Content Library is a centralized repository for storing and maintaining reusable templates used in sequences and campaigns.
View Existing Content
Go to the Content Library module from the main navigation.
Switch between table or card view to review available templates.
Create New Content
Click Create Content, then select the content type.
Choose the appropriate editor and save the template.
Edit or Update Templates
Select a template to open it in the editor.
Make updates, then save your changes.
📌 Note: Updates apply only to future messages and tasks.
Use Merge Tags
Insert merge tags where personalization is required.
Preview the content to confirm data populates correctly.
📌 Note: Available merge tags depend on the campaign data source.
💡 Best Practices
Keep templates generic to maximize reuse across campaigns.
Preview content regularly to validate merge tags.
Use clear naming conventions for templates.
🤔 FAQs
Q1: Can I edit content used in active sequences?
Answer: Yes, updates apply to future sends and tasks only.