The Analytics module provides visibility into campaign effectiveness, channel performance, and engagement trends to support informed decision-making.
Review Key Performance Metrics
Go to the Analytics module from the main navigation.
Select a date range to update metrics and charts.
Analyze Campaign Performance
1. Review total campaigns, messages sent, response rates, and goals achieved.
2. Compare performance across campaigns to identify high-performing outreach.
Review Channel Effectiveness
Use channel analytics to compare response rates by channel.
Identify which channels drive the strongest engagement.
Identify Timing Trends
Review timing analytics to understand when contacts engage most.
Apply insights to future campaign timing configurations.
💡 Best Practices
Review analytics regularly to refine outreach strategies.
Compare channels to maintain a balanced multi-channel approach.
Use timing insights to improve response rates.
🤔 FAQs
Q1: Who can view company-wide analytics?
Answer: Only company admins can access company-wide analytics views.