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✨ What's New
Off-Limits Companies
Protect the Client Relationships You Work Hard to Build
Reaching out to people at the companies you already work with is a situation every agency wants to avoid, and it is one of the things you asked us to solve. Off-Limits Companies makes sure it simply does not happen: your admins build a protected list once, and from then on those companies stay out of every candidate campaign automatically. You can run your outreach with confidence, knowing your client relationships are protected by default.
Manage the List in the Compliance Centre: A dedicated Off-Limits Companies tab lets you add companies one at a time or by CSV bulk import, tag each with a reason (Active Client, PSL, Protected, On Hold, or Strategic Partner), add an internal note, and search, filter or remove entries. This list is your single source of truth for agency-wide exclusions.
Applied to Every Campaign Automatically: Your list is enforced everywhere you build an audience - from prospect search to data upload, then blocked again at send time as a final safeguard. On the Target Audience step, excluded companies show as read-only pills with a Manage link straight to the Off-Limits Companies tab.
Per-Campaign Exclusions: Recruiters can add one-off company exclusions scoped to a single campaign, without touching the agency list. They sit alongside the global exclusions and are clearly marked as campaign-specific.
ARCRM Write-Back
Keep ARCRM Complete Without Manual Re-Entry
If you use Access Recruitment CRM, your outreach activity and enriched lead data now flow back into ARCRM automatically, bringing it to parity with the Vincere integration. Records stay up to date without you logging emails, calls or enrichment results by hand.
Activity and Enrichment Sync: Emails, calls and other tracked activity are written back to the ARCRM record, along with a wider set of enriched profile fields and a structured audit note showing exactly what enrichment changed.
Sync Defaults Set Once: Configure your default sector, client and contact type at the integration level, and campaigns inherit them, so you are not re-entering the same values for every ARCRM campaign.
Minor Improvements & Fixes
Sharper Vincere Contact Details: We've refined how candidate details come across from Vincere, so a primary email or phone now settles into the right personal fields for cleaner, more reliable contact records.
Clearer Prompts for Missing Details: When a lead needs contact information before it can send, the prompt now points you straight to the field to complete, so it is ready to go in seconds.
More Accurate Campaign Progress: We've fine-tuned how progress is tracked for direct-mailbox sending, so your completion figures reflect what is really happening in each campaign.
📅 Release Date
This update will go live for all customers on Friday, July 31 2026. No action needed from you.
📚 Additional Information
Documentation: Visit our Help Center for detailed setup guides and feature documentation.
Support: Contact your Customer Success Manager for personalized assistance.
Questions: Reach out to our support team via Intercom Chat.